RTDS Achieves ISO/IEC 20000:2018 Certification for Excellence in IT Service Management

Real Time Data Services, a global leader in cloud technology solutions, is pleased to announce it has successfully obtained the ISO/IEC 20000:2018 certification. This prestigious certification emphasizes the company’s commitment to providing reliable and secure IT services aligned with international best practices.

ISO/IEC 20000:2018 is an internationally recognized standard focused on establishing, implementing, maintaining, and continuously improving an organization’s IT Service Management System (SMS). Achieving this certification is a testament to the fact that Real Time Data Services’s processes effectively support the entire lifecycle of IT services—including planning, design, transition, delivery, and continuous improvement.

The certification, validated by an independent auditing firm, underscores Real Time Data Services’s dedication to exceptional service quality, meeting rigorous IT service management requirements, and aligning closely with the strategic goals and operational needs of its clients.

“Achieving ISO/IEC 20000:2018 certification underscores our unwavering dedication to providing world-class IT services,” said Mr. Vinay Chhabra, Co-founder and Managing Director at Real Time Data Services. “It demonstrates our commitment to quality, reliability, and continual improvement, ensuring our clients receive secure and highly efficient cloud solutions.”

Dr. Sangeeta Chhabra, Co-founder and Executive Director at Real Time Data Services, added, “This milestone reinforces our position as a trusted partner for businesses seeking best-in-class IT service management practices. It highlights our focus on aligning our services with client expectations and industry standards.”

In addition to this certification, Real Time Data Services holds multiple industry-leading certifications, including ISO/IEC 27001:2022, ISO/IEC 27018:2019, and ISO/IEC 27017:2015, further demonstrating the company’s comprehensive approach to quality and security.

Real Time Data Services expresses its gratitude to the independent auditors for their guidance and collaboration throughout the certification process, significantly contributing to this notable achievement.

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Real Time Data Services (RTDS) has been a leading provider of advanced IT solutions in communication and cloud computing for over a decade. Committed to empowering businesses worldwide, RTDS delivers cutting-edge technology solutions that streamline and enhance various operational processes.